May 20, 2008
Persuasion Power … The Two-Sided Coin
People buy on feelings. And if you’ve been with me awhile now, you know you are really in the FEELINGS business… that’s where the real money lies.
And basically, there are two kinds of feelings, positive and negative.
Now I’m a positive person, so I’m always looking at the positive feelings, the positive benefits a prospect gets from the product I’m selling. It’s only natural, that’s the way I think. But here’s what I have to constantly remind myself of: In many cases, you get better results by manipulating negative feelings than you do positive feelings.
Fight this statement as much as you want. But it’s the truth. Here’s an example to prove this point…
Guilt
Love
Two sides of the same feelings coin.
Now let’s pretend for a minute I’m trying to sell you something and you’re a parent. I can go down the love angle and I would do this. I would stress in story form the love you feel for your kids. But this love angle would be my secondary priority.
Guilt would be my major emotion. I would hammer home the guilt angle. About not being around for your son’s soccer game, missing out on his graduation, not taking him fishing and so on.
It’s why the subhead I wrote below for a client specialising in children’s learning and speech difficulties worked so damn well. (It’s why the Special Report I wrote for her over two years ago is still bringing in the money.)
"Do You Ever Get The Feeling That Your Child Is Slipping Behind The Rest Of The Class?"
Sure it plays on the love angle, but it also rams home the guilt. The prospect starts thinking that maybe somehow it’s his fault for not spending enough time with his son or daughter… that’s the reason the grades are slipping.
Don’t ignore this advice.
It’s why in the lead up to our Federal Election here in Australia, the ALP started using negative ads: Because They Work! (The Liberals did the same.)
Just be clear you are in the FEELINGS business. You are selling feelings. Your customers are a seething mass of emotions and how they feel will determine whether they buy or not.
So sell with emotion. Sell with the feelings your prospects will experience once they get the benefits your product offers. And don’t forget the two-sided coin. Positive and negative… and many times, negative is the angle to take.
And now, I’m outta here and on to my next deadline.
Keep smilin’,
About The Author
Pete Godfrey, The Wizard of Words, from rebel without a clue to one of the most in demand and highest paid copywriters and sales strategists in Australasia… all with the power of his emotionally charged words that sell…Discover the "Secret Weapon" to increasing your Sales and Profits www.emotionaladwriting.com
Filed under Copywriting, Marketing by Pete Godfrey

Comments on Persuasion Power … The Two-Sided Coin »
Kevin Francis @ 11:20 am
Pete,
Good point. It's something not often talked about but the reality is that "negative" emotions like guilt play a big part in the decisions people make. I've seen this described as "Negative Optism" or the "optimal use of negative thinking"!
"Anger" and "Jealousy" can be very powerful as well.
It can be a challenge for copywriters and marketers to use this approach because most of us tend to be of a more positive outlook, as you say. However, it all comes back to seeing the world through the eyes of the prospective customer, rather than as we would like to see it.
Kevin Francis
www.MaximumResultsCopywriting.com